Hello Teachers - I have a report that I am trying to filter tickets from the group BWHelpDesk. I want tickets that have only the assignment to the group BWHelpdesk. I am getting tickets that have an assignment to BWHelpDesk, but some of the tickets have other assignments to other groups as well. Tickets can have multiple assignments. I am using the record selection to filter the records from the group BWHelpdesk. I have nothing in the group selection. I also have in the details section expert to filter duplicate records. How can I ensure I get tickets that only have an assignment to the BWHelpdesk group and NOT tickets that have an assignment to BWHelpDesk and assignments to other groups too? Thx. G.
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