The Company has about 20 Salespeople, recently migrated data to a CRM application which allows very restricted reporting. So currently we have to manually run a report and then select "export", a few minutes later it sends an email with a link to the data which you then can download into an XLS. Then we import this data into another XLS which has formatting and table lookups and macros to calculate a varierty of special fields into a specially formatted report. We can then distribute specific reports to specific people.
We want to automate that process and this CRM product won't let you connect to your data in something they call Hbase. The only way you can access this idata from a program is by using some API's which give you the data back in JSON format which I am not currently familiar with, but trying to learn about.
So my question is does Crystal reports work with this JSON data ? What is the best way to connect to it with Crystal Reports ?
I have used Crystal Reports in the past, connecting to DB2 or Sybase DBs and prefer it to EXCEL for producing reports and would like company to purchase it, but need to know how to get it to work with JSON data. Any info you could give me to help make this decision would be very much appreciated.