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Preview doesn't work on Crystal report XI/Server 2008 R2

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Hi Everyone,


I am facing an issue since 1 week now and I was hopping you can help me.
We currently have a Windows server 2000 with IIS and Crystal report XI installed on it.
We use this for generation reports based on a SQL database.
Now is time to move to server 2008 R2 but I can't make the preview work at all.
ActiveX or java previous, nothing works.
the ActivX/java client is displayed on the screen in IE but stay emtpy.
We can export to PDF or XLS, the only thing that doesn't work is the preview.

I am even able to reproduce the issue on a fresh install:
install 2008 r2 STD
install IIS + ASP
install crystal report XI SR2
install crystal report XI SP6
Set Application pool to 32bits
use the test files from aspxmps115.zip

the windows 7 client is able to see the preview on our old server 2000 but not on the 2008 r2 server so I don't think it's related to the client side.

The only thing I found is the following error on the server in the httperr1.log:
2015-04-17 05:32:50 10.149.19.57 55693 10.149.8.242 80 HTTP/1.1 POST
/aspxmps115/aspmps115/BeginHere/RDCrptserver115.asp?cmd=get_pg&page=1&incomplete_page=1&incomplete_page_count=1&smart_images=1&viewer=actx&vfmt=encp
1 Connection_Dropped Classic+.NET+AppPool

This "connection dropped" error indicates that the crystal report timed out or returned an error at some point I think.
I checked the event log, text log files, but nothing.
I'm out of ideas and log files.

Anything as an idea?


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