Hello All. We recently implemented a new DB for the company. It is running on a 64bit OS server. Crystal Reports was installed on the server with the license key that I have and is working.
I just got a new (personal) computer - Windows 7 Pro with 64 bit OS. When I go to install Crystal reports from a link similar to what I pasted below(which I received from my Edwin Tucker at SAP - sales rep I guess)
Crystal Reports 2011 (version 14.0)
Download Full build 14.0.4.738 (Choose to Save to your local drive, then unzip, and if using Windows 7 right mouse click on setup.exe to Run as administrator)
I get the following message:
Incomplete Operation Detected
Installer has detected that previous operation did not complete. Do you want to resume ?
If I choose YES to resume, I get the following message:
Setup Engine Version Too Low
The currently installed version of the setup engine is too low. This product cannot be installed.
I don't know what to do. Does anyone have a suggestion ??
Celia
484-533-6324