Not sure if this is the correct place to ask but we recently updated from Crystal Reports 2011 to Crystal Reports 2013 sp4 and when we create a new report it crashes crystal reports with the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 14.1.4.1327
Application Timestamp: 537bc968
Fault Module Name: MFC80U.DLL
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcdece0
Exception Code: c0000005
Exception Offset: 0005ac0d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789